Tenant Handbook

Welcome

Welcome to Washington Square. Shorenstein Properties is dedicated to bringing you the highest level of customer service and support. This tenant handbook is a resource of information you need for your building including operations, services, policies and procedures.

Please contact the Building Management Office with any questions regarding the information in this handbook. We are pleased to have you as a tenant in our building and look forward to providing you with the tenant services you require.

About Shorenstein

Shorenstein Properties LLC (“Landlord”)

Shorenstein Properties is a privately held, fully integrated real estate investment and management firm headquartered in San Francisco. Spanning three generations, we are one of the country’s most established and innovative real estate organizations. Our diverse portfolio of Class A office and mixed-use projects totals over 25 million square feet across the United States.

Creating the Right Spaces

We provide asset management, leasing, property management, and construction services to our properties through our wholly-owned property services affiliate, Shorenstein Realty Services. We are an experienced leader in creating compelling work environments for our tenants with a broad range of services to support and enhance their core business operations.

Building Management Office

Washington Square
100 Washington Avenue South, Suite 1306
Minneapolis, MN 55401

Building Management Office: 612 455 3700
Building Management Fax: 612 455 3711

Building Manager

Shorenstein Realty Services, L.P. (“SRS”)

Property Manager

Steve Poechmann spoechmann@shorenstein.com

Assistant Property Manager

Stacey Pederson spederson@shorenstein.com

Tenant Services Administrator

Rhonna Douglas-West rdouglas-west@shorenstein.com

Tenant Services Coordinator

Bri Daniels bdaniels@shorenstein.com

Building Hours and Access

Customer Service Hours

8:00 a.m. – 5:00 p.m. M-F

Building Hours

6:00 a.m. – 6:00 p.m. M-F

Closed Sat & Sun

Access Control System

An access card is necessary to enter the building during non-business hours from 6:00 p.m.-6:00 a.m., Monday through Friday and all day Saturday and Sunday. The initial access card supply will be provided to the tenant, at no cost. Replacement access cards are available for a fee and can be ordered by entering a work order through the Tenant Services Portal. If an access card is lost or stolen, or when an employee leaves, please contact the Building Management Office immediately. To deactivate an access card, submit request by email to wshsq@shorenstein.com

We recommend that you maintain an active access card list to ensure that all your company access cards are up to date.

Holidays

The Buildings are closed in observance of the following holidays, or as identified in your lease:

Observed Holidays:

New Year's Day

Martin Luther King Jr. Birthday*

President’s Day*

Memorial Day

Juneteenth

Independence Day

Labor Day

Thanksgiving

Christmas Day

Please contact the Building Management Office within 48 hours notice should you require any routine cleaning, heating, air conditioning or special services during the above-referenced holidays. We will be glad to provide you with a cost estimate prior to any scheduled service.

* The Building Management Office will send an email to confirm that Buildings may remain open on MLK and President’s Day, however, the Building Management Office will likely be closed.

Insurance Requirements

Certificate of Insurance

Please provide a Certificate of Insurance to the Certificate Holder in accordance with the terms of your Lease Agreement. All liability policies shall name the following as additional insureds:

Additional Insured Wording:
SRI Ten Washington Square LLC, Shorenstein Realty Services L.P., Shorenstein Properties LLC, Shorenstein Company LLC, Shorenstein Management LLC, Shorenstein MB Inc., and their respective Members, Partners, Officers, Directors, and Shareholders are included as additional insureds.

Certificate Holder:
Shorenstein Realty Services, L.P
100 Washington Avenue S, Suite 1306
Minneapolis, MN 55401

Shorenstein Realty Services, L.P. contracts with Business Credentialing Services (BCS), a third-party company, to validate all Tenant insurance certificates against Lease requirements. BCS representatives will work directly with your insurance agent to obtain appropriate coverage. Please notify your agent that BCS will be contacting them directly. If you would prefer to work directly with BCS, please notify the Building Office.

Moving Procedures

Our goal is to provide a seamless transition during your move-in. To facilitate this transition, please review and complete the following documents 2-3 weeks prior to your move-in:

Tenant Move-In Checklist: This checklist contains important information and request for deposit, access cards, parking access, riser management, Building Management Office contact information, etc.
Building Moving Procedures: This document contains the building policies for a tenant move-in. Please provide this information to your moving company and contractor(s).

Rental Remittance

Rent should be paid by the first day of each calendar month during the term of the lease. Please send checks to the following address:

All Payments Payable To:

SRI Ten Washington Square LLC

Remit via Electronic Fund Transfer Wire Transfers or ACH

Please contact the Building Management Office

Remit via U.S. Postal Service

SRI Ten Washington Square LLC
Dept CH 17947
Palatine, IL 60055-7947

Overnight Delivery

Attn: Batching Department LB# 17947
5505 N Cumberland Ave
Suite 307
Chicago, IL 60656-1471

Conference Center & Boardroom

Conference Center Reservations are currently being booked through building management. For catering needs please contact Nicole Mondt at Nicole.Mondt@compass-usa.com

https://www.eurest-usa.com/

Janitorial

The work of cleaning personnel shall not be hindered by Tenant after 6:00 P.M., and cleaning work may be done at any time when the offices are vacant. Windows, doors and fixtures may be cleaned at any time.

Cleaning service is provided five nights a week, Monday through Friday. Trash and recycling are emptied daily. Should you have items that do not fit in your trash receptacle, please place a note marked TRASH or BASURA. Please DO NOT leave items that are not trash on top of or near wastebaskets that might be misconstrued as trash. If you have special cleaning needs, such as carpet shampooing, contact the cleaning manager or Building Management. Special cleaning services can be arranged at tenant expense.

If a small cleaning problem should arise, or if you have any questions or comments regarding the cleaning services, please notify the Building Management Office.

Maintenance Request

Washington Square utilizes Angus Anywhere Tenant Service Request system (Tenant Service Portal) accessed via www.shorenstein.com/angus. This is a web-enabled service management solution that allows tenants to enter service requests, view real-time tracking of the request, and view and download detailed billing information. Please contact the Building Management Office to learn how to become an Angus user for your organization.

5.1 Emergency Preparedness Resources & Training

5.2 Emergency Contacts

5.3 Biological, Chemical, Radiological...

5.4 Bomb Threat & Suspicious Device

5.5 Building Emergency Systems

5.6 Civil Disturbance

5.7 Elevator Malfunction

5.8 Evacuation Purpose

5.9 Fire & Life Safety Systems

5.10 Fire Emergency

5.11 Fire Prevention

5.12 Flooding

5.13 Homeland Security

5.14 Medical Emergency

5.15 Power Failure

5.16 SafetyMax

5.17 Severe Weather & Natural Disasters

5.18 Shelter in Place Plan

5.19 Threatening Person & Armed Intruder

5.20 Toxic Hazards

Emergency Preparedness Resources & Training

As part of our commitment to safety and security, Shorenstein Realty Services has developed and curated training videos and other resources that will help you be the most prepared in the event of an emergency in our buildings, and to help your company facilitate or augment its own individualized emergency response plan. We invite you to use these resources by visiting the Emergency Preparedness page that is part of this website.

Emergency Contacts

Listed below are a number of important telephone numbers. In an emergency situation call 911. After calling the appropriate emergency agency please contact the Building Management Office.

All Emergencies 911

Local Police Department 612 348 2345

Fire Department 612 348 2345

Building Management Office 612 455 3700

After Hours Building Emergency Number 612 455 3799

Control Room 612 455 3780

Important notes

If you call 911 because of a medical emergency, please be sure to also notify the Management Office with your name, callback number, and location so that security may swiftly guide the paramedics to your exact location.

Biological, Chemical, Radiologic Event and Pandemic

Biological and chemical threats require important and informed decisions that can affect the lives and safety of building staff, tenants, and visitors. The number of causalities from actual threats will depend on several factors, the most important being the potency or size of the weapon and the efficiency of the delivery system. While an incident involving a chemical agent would probably be quickly noticed, a biological or radiological attack may not be noticed for several days. Evidence of such threats can vary. The agent may appear as a solid, liquid, or gas. A biological or radiological agent release is nearly impossible to identify at the time of release.

In case of an emergency situation, including one related to a terrorist attack, the local and federal police and health systems would immediately take action. The building will follow the guidance of the police and health officials. Each situation warrants a different response. As the building receives information it will be immediately relayed to the tenants.

The building will rely on local emergency personnel to administer any necessary medications in response to an emergency situation, including a dirty bomb, biological, chemical or other attack. These personnel have the medical expertise necessary to diagnose and provide the appropriate treatment in such situations.

Chemical Agent

Since chemical agents are typically acutely toxic, their effects are typically abrupt and obvious. Determination as to whether an attack has occurred may be made by observation of the victims. The physiological impact on building occupants and visitors may lead to the immediate inference that they may have been exposed to a chemical agent. It is important to recognize key signs and symptoms of chemical exposure in order to react rapidly. More than any other type of attack, a chemical agent requires quick reaction because a rapid response will have a direct impact on the number of lives saved.

General rules for response to a chemical agent are:

Recognition of a potential chemical agent incident.
You observe two or more people suddenly in physical distress with no obvious cause. For example:
- Breathing difficulty or uncontrollable coughing
- Collapse
- Complaints of nausea
- Seizures
- Blurred vision
- Complaints of an unusual odor

Actions to be taken in response to a biological or chemical agent event:

Notify 911
Stop all personnel from entering the contaminated area.
Evacuate people away (opposite direction) from the contaminated area/chemical cloud/area of release.
Notify the Management Office at 612 455 3700 of the release in your area.
Ensure that people who need assistance receive help from emergency personnel.

Radiological Event

The difficulty of responding to a nuclear or radiological incident is compounded by the nature of the radiation in an explosion. The fact that radioactive material was involved may or may not be obvious, depending upon the nature of the explosive device used. Other than an explosive device to disperse radiological material, a “carrier” could spread particles of radiological waste throughout the area. The effects of this type of event would not become evident for several days or weeks. Unless announced by public emergency officials or confirmed by radiological detection equipment, the presence of a radiation hazard is difficult to ascertain.

Response to a radiological event:

If the results of an investigation indicate that a radiological act of terrorism is a realistic possibility, the responsive actions will depend on the evidence discovered.

If a suspected material or a dispersal device is found and a threat is deemed credible, the general steps outlined for responding to a bomb should be taken.

Pandemic and Flu

A pandemic of influenza, or flu, occurs when a new flu virus rapidly spreads from human-to-human and country-to-country around the world. A new virus can spread rapidly because most people are not immune to it. Pandemics are not just particularly bad flu seasons. In fact, they can happen any time of the year.

What is troubling is, whenever a flu strain infects people, there is a chance that the virus could mutate, or change, to a new virus that spreads easily from person-to-person and causes serious illness. Infections with new human flu strains cannot be prevented by the flu vaccine that people get each year. Making a safe vaccine that can prevent infections with a new human virus can take several months.

There are precautions individuals can take in the event of a pandemic.

Frequently washing or sanitizing your hands.
Covering up when coughing or sneezing.
Be aware of others that exhibit flu symptoms.
Most importantly, stay home if you feel sick.

As a business it is important to develop a plan for:

The impact of a pandemic on your business.
The impact of a pandemic on your employees and customers.
Establishing policies to be implemented during a pandemic.
Allocating resources to protect your employees and customers during a pandemic.
Educating your employees.
Coordinating with external organizations and helping your community.

Bomb Threat and Suspicious Device

Once the Building Management Office has been notified of a bomb threat, it is our policy to advise your firm’s manager or senior officer. It is up to the manager or senior officer to decide whether it is appropriate to evacuate the office.

Bomb Threat Procedure

If you receive a bomb threat by telephone, obtain the following information from the caller:

Exact location of the device.
Time set for explosion;
Description of the device;
Reason the caller has placed the bomb;
Exact words used by the caller.
Caller’s name

Note the following:

Time of call
Was the caller male or female
Describe voice and accent
Background noises
Was the caller angry or show other emotions

Upon hanging up with the caller:

Call 911
Inform Building Management immediately at 612 455 3700.
Notify your supervisor.
The Building Management Office will notify all tenant companies; in addition, handouts will be given to all persons entering the lobby and the garage to inform them of the bomb threat.
If advised to evacuate by your senior officer, do so quickly, and move at least three (3) blocks away.

Suspicious Device Procedure

Do not attempt to move or touch it.
Ensure that all mobile phones/radio devices within 150 feet of the package are shut off.
Call 911.
Inform Building Security and Building Management immediately at 612 455 3700
Evacuation of the immediate area is the responsibility of the Tenant.

Building Emergency Systems

Fire Alarm Pull Stations
Pull stations are located on each floor in the elevator lobby, at each building exit, and at the entrance to each emergency exit stairwell. In case of fire in or near your tenant space, activate the nearest pull station regardless of whether or not the alarm signal has already sounded. In addition, call the Fire Department and Building Security.

Fire Life Safety Speaker System
The building is equipped with a life safety speaker system with the capability of notifying all floors, simultaneously or individually, of emergency situations. For the hearing impaired, strobe lighting will be activated, signifying an alarm situation. Special instructions may be broadcast from the Fire Control Room through the ceiling speaker system, which is audible in all tenant spaces and public area.

Sprinklers and Smoke Detectors
The building is fully sprinklered and each floor is equipped with smoke detectors. Each system operates independently and automatically. Smoke or heat will activate the alarm signal on that floor, the floor above and the floor below. The alarm will also be activated in the Fire Control Room.

Elevators
The elevators will automatically be recalled to the Mezzanine level lobby once a pull station alarm and/or an elevator lobby smoke detector is activated. The elevators will not respond to the lobby call buttons, and they shall not be used for evacuation.

Elevator Malfunction

If you are in an elevator and it malfunctions, remain calm. Modern elevator technology makes it virtually impossible for the elevator to fall. There is no physical danger in a stalled elevator, only the inconvenience of waiting to be released. Pressing the emergency button within the cab will alert the elevator vendor that the elevator is malfunctioning. The elevator company will be notified immediately and a technician dispatched to correct the problem. Building Management staff and/or courtesy officers will make all attempts to remain in constant contact and let you know what is being done.

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.

Evacuation Purpose

The purpose of this plan is to provide for the safe and orderly evacuation of personnel and visitors in the event of an emergency situation. This plan contains procedures on how to report an emergency, what to do and who will assist you. The procedures outlined in this plan are to be followed unless otherwise directed by police or fire department officials. In order to establish a safe and orderly plan of evacuation, employees should become familiar with the building emergency equipment and this emergency plan.

Statement of Policy

This plan has been developed with the knowledge that there is no such thing as a “fire-proof” building and that education, preparation and rehearsal are essential to a successful emergency evacuation plan.

Evacuation Procedures

If an individual smells smoke or sees a fire, a pull station box must be pulled. If there is time, ensure that the Fire Department is alerted by calling 911. Then, call the Building Management Office

Evacuation procedures shall begin upon hearing a fire alarm or as otherwise instructed by emergency personnel (i.e., Fire Wardens/Suite Monitors, Building Management or Fire Department officials).

During an Evacuation: REMAIN CALM

Close, but DO NOT LOCK, each office door as you leave, if you have time. Walk quietly in an orderly manner to the nearest emergency exit.
If your primary exit is blocked by smoke, use your secondary exit.
Request assistance in evacuating impaired persons by implementing the Buddy System. Listen for instructions from the Fire Department and other Fire Wardens/Suite Monitors.
DO NOT USE ELEVATORS during an alarm. They will recall to the first floor with the doors locked open. The elevator will not operate during a fire alarm.
Feel the face of closed doors for heat before grabbing doorknobs and opening. If the door feels hot, DO NOT OPEN, but proceed to alternate exit route.
Go to the nearest accessible stairwell exit; walk quietly on the RIGHT side of stairwell, holding on to handrails. DO NOT RUN. Emergency personnel are trained to use the LEFT side of the stairwell to come up so please stay out of their way.
Be prepared to merge with other people evacuating from other floors. Do not prop open stairwell doors.
Gather with co-workers in a predetermined assembly area once outside and away from the building. This will help facilitate head-count procedures.
Walk to the predetermined gathering places. DO NOT congregate in the fire lanes, near building entrances, or otherwise impede the arrival of emergency equipment and personnel.
Do not get in your car and drive away, as this will give a distorted head-count and interfere with arriving emergency equipment.
Do not return to the building until the “all clear” is given by the Fire Department. Cessation of an audible alarm is not an “all clear.” Wait for specific instructions to re-enter the building.
Directives issued by the Fire Department or other emergency personnel will take precedence over this plan.

Evacuation Procedure for Individuals with an Impairment or Disability
The Fire Warden should maintain an up-to-date list of all persons with an impairment or disability on their floor. Please note that persons with an impairment or disability may not appear to be so. Such individuals may include those with a heart condition or other ailment(s), which are not immediately apparent. We recommend asking each individual if they would be able to evacuate without assistance in an emergency. Those individuals should be directed to a “safe room.” This room is a window office, preferably a corner office with a telephone. The Fire Warden should compile a list, which will include the following information about the persons with an impairment or disability:

Name
Suite number, location and telephone extension of the safe room Type of impairment
Type of equipment needed to evacuate, if any

A system should be implemented wherein the Fire Warden will assign two assistants to the person(s) with an impairment or disability. Assistant #1 will remain with the individual with an impairment or disability while Assistant #2 exits the building and provides information to the Fire Department personnel. The person(s) with an impairment or disability should not be left alone until the evacuation plans are in place.

NOTE: Persons with an impairment or a physical disability may include any of the following:

Persons with a permanent disability (i.e., permanent back problem, wheelchair user, etc.); persons with a temporary disability (i.e., broken leg, broken arm, sprained ankle, on crutches, etc.); or other impairments (mental or psychological);
Pregnant women;
Any other person who requests assistance;
Once the Fire Department arrives, their instructions should be followed immediately.

Fire and Life Safety Systems

Central Fire Alarm System

The fire alarm system will activate if a smoke detector, sprinkler head or pull station is activated. Audible alarms and visual strobes will activate, and a 24-hour monitoring center will automatically dispatch the Fire Department. Building doors will automatically switch to an unlocked status if alarm occurs after normal building operating hours. Fire Department will respond and investigate the source of the alarm.

Smoke detectors, horns, and strobes are located throughout the building in accordance with current building codes. The central fire alarm system is activated whenever a fire alarm condition exists. The Engineering staff is trained on the system and will take the proper action for such emergencies. Manual fire alarm pull stations are located throughout the building, generally near exits from an area or floor. Fire extinguishers are located in cabinets next to the stairwell doors and strategically throughout tenant spaces. Please arrange for training of your staff on the proper use of fire extinguishers. The Fire Department and authorized fire extinguisher companies can assist you with training. Building Management can assist you in arranging for training. A telephone is present inside each elevator that rings to a monitoring system. Persons trapped in an elevator can get assistance through this means of communication. In addition, a trapped occupant during business hours can push a button labeled, “EMERGENCY ALARM”. An alarm bell can be heard to alert building occupants that someone is trapped inside. Stairwells are pressurized with outside air to prevent smoke from entering and allowing a safe, smoke free, exit from the building. Elevator shafts are also pressurized with outside air in case someone is unknowingly trapped in an elevator during a fire emergency.

Assisting Visitors Unfamiliar with Building

Please be aware that if visitors are present during an emergency, your Emergency Team needs to assist the visitor in evacuating the premises. If a visitor sign-in sheet is maintained at your front desk, we suggest someone be assigned to bring that information to the Suite Monitor after evacuating the building in order to help facilitate an accurate head-count.

Above all, everyone involved needs to keep their own safety in mind and allow the Fire Department to take control.

Fire Emergency

IF YOU DISCOVER A FIRE, you should remain calm and:

Pull the nearest fire alarm. Alarms are located in the corridors adjacent to the stairwells.
Call 911 from a safe location.
Evacuate or relocate and assist all others in the immediate area.
Close doors behind you to isolate fire.
Proceed to stairwells and listen for instructions. NEVER use the elevators.
Be cautious when opening doors so as not to spread the fire. Touch any door to see if it is hot before opening.
Quickly and quietly exit the building, via the enclosed stairways located at opposite ends of each side of the building, and remain outside until Building Management, Security or the responding authorities announce the “all clear.”

If smoke is present, stay low and crawl with your body against the floor. The clearest air is near the floor. If forced to make a dash through smoke or flame, hold your breath and cover your nose and mouth with an article of clothing.

Fire Prevention

Inspection Suggestions

While everyone needs to know how to respond in an emergency, it is also important to take steps to prevent emergencies from occurring. We recommend a monthly Fire Safety Inspection including, but not limited to, the following items:

Move flammable or combustible supplies off-site. If your Lease provides that chemicals or materials be stored on-site in quantities requiring MSDS sheets to be posted, they must be posted in central locations where they are visible to all. Flammable liquids should be kept in a flammable cabinet. Avoid using extension cords instead of permanent wiring. If used, extension cords need the three prong connections and no multiple outlets. Use breaker strips. All UL Listed authorized appliances and electrical cords should be in good repair. All electrical appliances for coffee, cooking or heating should be turned off every day before leaving the office. No smoking.

Candles or open flames are not allowed in the building at any time. Potential fire hazards including, but not limited to, blocked stairwells, faulty fire protection equipment, leaks, or damaged wiring should be reported to the Building Management Office immediately. Building Management does not allow space heaters, as they are a fire hazard. Please contact the management office if you are cold in your office. All emergency contact lists, physically impaired employee lists and other critical information lists should be kept current. Evacuation procedures should be reviewed among Suite Monitors for appropriateness, on a regular basis. Procedures should be communicated to occupants in your assigned area at least quarterly.

Do not accumulate quantities of discarded files or other paper trash in your office or storage area. Pay special attention to housekeeping in those departments that produce quantities of debris, such as duplication machines, mailing and receiving rooms.

Do not store large quantities of flammable solvents, duplicating fluids, or other combustible fluids.

Keep electrical appliances in good repair. Report unsafe conditions to the building office.

When furnishing an office, consider the fire potential of materials used in large amounts, like overstuffed chairs, settees, couches or anything that could become a combustible item. Such furnishings should be flameproofed.

Where potential for fire is especially high, such as supply rooms, tenants may wish to consider installing additional fire extinguishers. Additionally, items being stored must maintain an 18” clearance between those items and the ceiling.

Fire Safety with Christmas Trees

Christmas trees pose a major fire hazard if the proper precautions are not taken. Below are guidelines provided by the Fire Department. This list does not represent all the precautions and requirements, so before displaying any Christmas tree or ornament with lighting, please request the complete set of guidelines from the Fire Department. All artificial trees should be UL approved or labeled as flame-retardant/resistive by manufacturer. Decorations on trees must also be non-flammable.

Lights on Christmas trees must be UL listed. Small, low-temperature bulbs are recommended. No candles or open flames are allowed on, or in the vicinity of, the tree, including portable heating devices. All tree lights should be turned off nightly. Live or cut trees must be watered and monitored. If a cut tree becomes too dry it must be removed promptly. Cut trees must also be disposed of properly via one of the numerous local organizations that offer services during the holidays. Do not dump cut trees in the trash enclosure.

Flooding

In the event of a flood that may cause damage to tenant property or affect the normal operation of the building, designated tenant representatives will be contacted by Building Management personnel, regardless of the time of day.

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

Once the flooding has been contained, clean-up operations will be commenced. Tenants will need to contact their insurance carrier for any damage to their property.

Follow these same procedures should the sprinkler system release within the building.

Homeland Security

Shorenstein recommends that each tenant have an emergency action plan in place to help their employees prepare for, and react quickly to, a regional emergency, including terrorist attacks. Click on the links below to access a variety of resources that aid in preparing for a regional emergency.

Department of Homeland Security: dhs.gov
Federal Emergency Management Agency: fema.gov
American Red Cross: redcross.org
Center for Diseases Control and Prevention Emergency Preparedness and Response: cdc.gov

Local media outlets will provide important information during an emergency situation.

Medical Emergency

In the event that an accident or illness befalls one of your employees, or a visitor to your office area, please:

Call Emergency Services at 911.
Provide the Emergency Dispatcher with the following information:
- Your Name
- Your Building’s name and address
- Your specific floor number, and the exact location of the emergency
- Any pertinent details of the accident or illness
Do not move the injured/ill person. Attempt to make them as comfortable as possible.
If feasible, send someone to meet the emergency unit upon its arrival in the lobby.
Call the Building Management Office
- Inform management that you have called 911 and briefly describe the nature of the emergency.
The emergency unit will be with you shortly and will administer all necessary medical assistance.
Determine, if possible:
- Name, address and age of injured/ill person
- The nature of the problem, as best you can surmise
- All known allergies and current medications taken by the individual
- A local doctor

The Management, Engineering and Security staff will do all we can to ensure the patient’s comfort while awaiting the arrival of the medical rescue team. Although we assume no liability for our assistance, we strongly encourage Tenants and employees to become familiar with First Aid, as well as the contact information and protocol used to alert emergency services.

Power Failure

The Washington Square buildings and common areas are served by emergency generators. In the event of power failure, these generators will provide limited emergency power for certain basic building functions. Those functions include:

Activating emergency lights on each floor throughout the Building, including all Exit signs.
Activating all stairwell lighting.
Activating the Building’s emergency Fire, Life and Safety Systems as well as the Building’s communication systems.

If power failure should continue beyond the duration of the generator power, the building may be deemed closed by Building Management and all occupants will be required to evacuate until the power can be restored and the building is safe for re-entry.

Severe Weather and Natural Disasters

The U.S. Weather Service reports the movement of severe weather that may present a threat to metropolitan area. Tenants have the choice of evacuating or remaining in the building during a severe weather alert. If your company decides to evacuate the building, notify the Incident Commander of your intention to do so. If an early alert is given by the U.S. Weather Service and a decision is made to remain in the building, certain steps can be taken to prepare for the severe weather.

Tenants should maintain an inventory of first aid and emergency supplies to be used during severe weather.

Notify the management office of all leaks, fires, and structural or other damage during or after the storm.

If informed by the U.S. Weather Service that severe weather is imminent, follow the steps below:

Move to core areas of the building
Take cover in an interior hallway
Stay away from doors and windows
Close perimeter doors behind you

Major Natural Disasters

Disasters and emergencies affecting large areas can sometimes develop quickly. Flash floods and earthquakes, for example, can strike with little or no advance warning. Perhaps the most basic thing to remember is to KEEP CALM. In the event of a disaster or emergency: Keep your radio or television set tuned to hear weather reports and forecasts (issued by The National Weather Service) as well as other information and advice that may be broadcast by your local government. Use your telephone only to report disaster events to the Lake Oswego Police Department or Lake Oswego Fire Department (depending on the nature of the emergency) and Property Management. If you tie-up phone lines simply to get information, you may prevent emergency calls from being completed. Stay away from disaster area. Follow the advice and instructions of authorities in charge.

Earthquakes

Earthquake Preparedness

Keep an earthquake preparedness kit on hand. Include the following:
Food and water– at minimum, a 3 day supply (a 7 day supply is ideal)
First Aid kit and First Aid manual
Large and small heavy-duty plastic bags, duct tape and scissors
Extra prescriptions and eyewear
Heavy-duty shoes and gloves
Extra clothing, and a whistle
Rescue tools
Portable TV and/or radio with extra batteries
Flashlights and extra batteries
Cash (ATMs and credit cards may not work)
Emergency Phone List, including family at work, school, daycare, etc.
Long-distance message check-in phone number
Cell phone

During an Earthquake

Most earthquake-induced injuries are caused by falling objects or debris that has become dislodged by the quake. During an earthquake, please observe the following:

Remain calm, do not panic.
Stay in the office area.
Take cover under tables, desks, or strong doorways.
Keep away from windows and glass doors.
Keep clear of filing cabinets, shelves and tall stacks of materials.
Check for any injured personnel and administer first aid where necessary.
Floor Wardens should assess damage and injuries and be prepared to expedite evacuation of serious cases.
In the event of a fire resulting from an earthquake, follow the fire emergency procedures.

Following an Earthquake

Be prepared for aftershocks. While aftershocks are generally smaller than the earthquake that generates them, they can cause additional damage.
If you smell gas, notify the Building Office or Security immediately.
Check immediate location– make sure you are safe.
Check for injuries and apply first aid as needed. Be prepared for an absence of immediate emergency services, and be prepared to help yourself and others.
Extinguish any fires. Do not light matches. Do not smoke.
Listen for news or pertinent instructions on the radio or television.
Do not use the telephone unless you have a dire emergency; ensure that all telephone receivers are properly mated to their cradles.
Conserve, and responsibly ration food and water.

Hurricanes

Hurricanes are a potential threat from June through November in the Houston area. These tropical storms are characterized by winds in excess of 75 miles per hour and extremely heavy rain. The following suggestions and divisions of responsibilities are designed to provide for the safety of all, by reducing the chance of injury or death and minimizing the potential loss of assets.

Alerts

The U.S. Weather Service reports the movement of tropical depressions that may present a threat to the Gulf Coast area. Given an early alert, certain steps should be taken to prepare for the hurricane.

Customer Duties

It is advantageous both to our Customers and the property management staff that the building be evacuated as expediently as possible once hurricane preparations have been made in each Customer’s suite. (See below)

It is advisable for all Customers to make necessary preparations for their suite as follows:
Raise all mini-blinds within the suite.
Disconnect all computers or other machines and remove any units located in window wall offices.
Waterproof tarpaulins can be useful in covering desks and filing cabinets.
Clear all desks, credenzas and filing cabinets of loose articles and store in file cabinets.
All major Customers, and those with significant computer or after-hours operations are encouraged to implement their own written Hurricane Emergency plan to deal with operation and protection of their systems and personnel.

If a hurricane is imminent, Customers should initiate and complete office preparation in sufficient time to allow employees to leave work to secure their homes prior to the expected arrival of gale-force winds. The Building Management will be monitoring U.S. Weather Bureau reports and will advise Customer companies of changes in weather conditions for their own evacuation decisions.

Always notify the Building Management Office upon evacuation of your space.

Public Utility Duties

Auxiliary Power - Center Point Energy has provided primary power. During disasters that cause loss of primary power, the Power Company will work to restore service as quickly as possible. Customers with vital energy power requirement should consider auxiliary generators or surge protectors for their own use.

Telephone Service

Telephone service may be interrupted during severe weather. Telephone companies are capable of installing emergency service lines to Customers having compatible switching equipment. Customers requiring emergency service should ask their telephone representative for specific information.

Building Duties

When a hurricane is imminent, the following action will be taken by the Building Management Staff:

Bring potential flying objects indoors
Building auxiliary power for emergency lighting, etc. will be re-tested to ensure its availability.
Supplies of building and other materials will be checked or obtained for availability to cover broken windows, etc.

During the storm, the following actions will be taken by the Building Staff:

Frequent contact will be maintained with the U.S. Weather Service.
Building Patrols will be performed continually by the security officer on duty, the property manager and engineering staff to monitor building damage.
Emergency repairs will be made when weather permits.

After the storm, the following actions will be taken by the Building Staff.

A thorough search for safety hazards will be conducted.
Repairs will be made as quickly as possible.
Constant communications will be maintained with Public Utilities until all disrupted service is restored.
The Building Management Staff will update the Shorenstein Tenant National Emergency Number 800 589 2554 of the condition of the Building and its ability to be reopened for normal use.

Tornado

By definition, a tornado warning is an alert by the National Weather Service confirming a tornado sighting and location. Keep a radio tuned in to hear whether the Weather Service will announce the approximate time of detection and direction of movement. In the Event of a Tornado Warning: REMAIN CALM. Stay away from the interior perimeter of the building and all exterior glass. Leave your exterior office and close the door. Go to an enclosed stairwell and move to basement level if time permits and it is safe to do so. Sit down in stairwell or core areas and protect yourself by putting head as close to your lap as possible, or kneel protecting your head. If you are trapped in an outside office, seek protection under a desk or sturdy table. Keep your own radio or television set tuned to a local station for updated information.

Water Interruption

A temporary interruption of the water supply may result in the disruption of building services. Without water, it is not possible to maintain sanitary conditions or building cooling systems. Additionally, water interruption limits the Fire Department’s ability to extinguish fires.

Power Failure

Activating emergency lights on each floor throughout the Building, including all Exit signs.
Activating all stairwell lighting.
Activating the Building’s emergency Fire, Life and Safety Systems as well as the Building’s communication systems.

SafetyMax

SafetyMax sells First Aid supplies and CPR, FA and AED Training. Shorenstein Realty Services has partnered with SafetyMax to provide our tenants a corporate rate. To take advantage of these savings, tenants can log in directly:

SafetyMax.com
Username: tenant
Password: shorenstein

This program includes:

First Aid Supplies
Emergency Provisions and Kits
AED Maintenance
CPR, FA & AED Training

For customer service, please contact:

SafetyMax
e: service@safetymax.com
p : 800 585 8506
Tony Lembo: tony@safetymax.com, Director of National Accounts

Shelter in Place Plan

Purpose of the Plan

The Minneapolis Fire Code requires various buildings to develop a plan to shelter occupants inside the building in the event of a hazardous material, biological, or other emergency outside the building. The purpose of the shelter-in-place plan is to safeguard occupants during an emergency outside the building by preventing or limiting the infiltration of hazardous materials into the building by closing doors, shutting off air handling/HVAC systems and moving occupants away from perimeter windows and doors to safer locations in the building. Where possible these locations will be near restrooms. Once a year there will be a shelter-in-place drill conducted to ensure occupants know what to do and where to go in an emergency. In addition to the Building Staff, Tenant Safety Wardens will be responsible for performing duties and shall be provided with training.

Procedures

Building Management will announce via broadcast e-mail, phone tree and fire tower public address system when a shelter-in-place emergency is occurring. When an emergency is announced Tenant Safety Wardens will ensure that all occupants in their suite go to their designated shelter locations. Security will recall the elevators to the lobby level by manually initiating a fire recall sequence via the keyed override switches in the Lobby. They will also close and lock all outside doors at the lobby level and loading dock. In addition, Security will insure that all retail tenants that have direct access to the street level close and secure these doors. Please note that in accordance with City Fire Code, all fire exit doors will be accessible for egress. Designated re-entry stair tower doors (these doors will be labeled) will be unlocked during the emergency to allow for interfloor travel. In some types of emergencies occupants in the lower levels will be directed to the upper floors to avoid possible exposure to outside contaminants that are heavier than air. The Building Engineers will shut down all air handling equipment and close all outside air dampers. Building Management will monitor the emergency via the city's emergency broadcast network, local news radio, and cable TV emergency broadcast systems. Updates will be provided to the building occupants via the fire tower public address system.

Shelter Locations

Occupants of multi-tenant floors should shelter-in-place in the area of the common corridor. Occupants of single tenant floors should shelter-in-place in the most interior of rooms or spaces within the confines of their respective floor.

Physically Disabled Persons

As with fire emergency procedures, the Tenant Safety Wardens shall ensure that those with a physical disability be assisted to their shelter location.

All Clear

When notified that the emergency is over, Building Management will direct all occupants via the fire tower public address system to evacuate the building until the building air handling systems are operated to remove any contaminates.

Annual Shelter-in-Place Drill

The annual shelter-in-place drill will be scheduled through the Building Management Office. Please note that a full building evacuation is not required during this drill.

Threatening Person & Armed Intruder

Immediately report any situation involving a threatening person to the Atlanta Police Department by calling 911. Also notify the Building Management Office.
Provide as much information as possible including a physical description of the person(s) and their location. Also, the statements made by said Person(s) and if they are armed.
Also, report the presence of any suspicious individuals in or about the property to Property Management. A physical description of the person and the location they were last seen will also be important information to communicate.

Toxic Hazards

If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed and call 911. Give Building address, floor and phone number, and what type of spill has occurred. Take appropriate action to contain the hazard, close doors behind you, and always follow all safety procedures when working with toxic materials.

Natural Gas

Natural gas is supplied to the 100 & 111 buildings. If you notice a natural gas odor notify the Building Management at 612 455 3700 to have it investigated. Provide specific information about the location where the odor was noticed.

Rule and Regulations Overview

Tenants and their visitors are required to comply with the Tenant Rules and Regulations.

All Building and Tenant Vendors performing work on-site are required to comply with the Vendor Rules and Regulations.

All Building and Tenant Vendors who are performing construction-related services (Designing or Building) are required to comply with the Construction Standards.

The Tenant Rules and Regulations, Vendor Rules and Regulations, and Construction Standards may be modified by the Owner’s Agent from time to time. Please refer to the Tenant Handbook for the most current version.

Tenant Rules & Regulations

Tenant Rules and Regulations

Washington Square

100 Washington Avenue South

Minneapolis, MN 55401

The term “Tenant” as used herein includes the Tenant’s officers, agents, contractors, employees, licensees, and invitees. The term “Premises” refers to the defined premises in the Tenant’s lease.

ACCESS SYSTEM: If Tenant requests wiring for an access control system, such wiring shall be installed by a Landlord approved electrician. The base building access system used is S2 Access Control. Contact the management office for a list of approved contractors.

AIR QUALITY: Tenant shall not cause or permit any foul or noxious gas or other odors to be produced upon or permeate from the Premises.

ANIMALS: Animals are not permitted in the Building or the Premises unless they are service animals as defined under the Americans with Disabilities Act.

BICYCLES, SKATEBOARDS, ROLLER SKATES, IN-LINE SKATES, SCOOTERS AND MOTORIZED VECHICLES: Bicycles, skateboards, roller skates, in-line skates, scooters and motorized vehicles (excluding motorized wheelchairs) are not permitted inside the Building, elevators or on the walkways outside the Building, except in areas designated by Landlord.

Tenant may bring bicycles into the Premises so long as the bicycles are transported in the Building’s freight elevator, are walked (not ridden) in the hallways and the bicycle tires are wiped off so the tires do not leave tracks on the floors or carpets in the lobbies or hallways. If a secure bicycle parking area exists at the Building for use in common by tenants of the Building, Tenant shall be entitled to use of the same, subject to the applicable rules and regulations imposed thereon by Landlord.

BUILDING ACCESS: Landlord may deny access to any portions of the Building or the Premises if the individual is not in compliance with Landlord’s Visitor Access Program. Subject to applicable law, Landlord shall in no case be liable for damages for any error with regard to the admission to, or exclusion from, the Building of any person. Further, in the event of civil unrest or any other emergency situation, Landlord reserves the right to prevent access to all areas of the Building, as necessary, to mitigate the risk of damage to person or property. Such actions may include closing and locking the doors to the Building.

COMBUSTIBLE & FLAMMABLE: Subject to the terms of the Lease as to the handling of permitted hazardous materials, Tenant shall not use or keep in the Premises or the Building any kerosene, gasoline, or flammable or combustible fluid or material, nor use any method of heating or air conditioning other than provided by Landlord or agreed to by Landlord pursuant to the provisions of the Lease.

COOKING: No cooking shall be done or permitted by Tenant in the Premises, except that Tenant may maintain and use in the breakroom/kitchen area microwave ovens, toaster ovens and equipment for brewing coffee, tea, hot chocolate and similar beverages, provided that Tenant shall (i) prevent the emission of any food or cooking odor from leaving the Premises, (ii) be solely responsible for cleaning the areas where such equipment is located, (iii) maintain and use such areas solely for Tenant’s employees and business invitees, not as public facilities, and (iv) keep the Premises free of vermin and other pest infestation.

CORRIDOR DOORS: Corridor doors, when not in use, shall be kept closed and free of obstructions.

DEFACEMENT: Tenant shall not overload the floor of the Premises or mark, drive nails, screw or drill into the partitions, woodwork or plaster or in any way deface the Premises or any part thereof; provided, however, that Tenant may hang on the walls of the Premises artwork, whiteboards and other items typically hung in office premises using nails, hooks or other devices reasonably approved by Landlord for such purposes.

DISORDERLY CONDUCT: Landlord reserves the right to exclude or expel from the Building any person who, in the judgment of Landlord, is intoxicated or under the influence of liquor or drugs, or who shall in any manner act in violation of any of the Rules and Regulations.

DOORS, KEYS AND LOCKS: Tenant shall not place any locks or bolts (or alter any locks or bolts already in place) on any interior or exterior door in the Premises or Building without Landlord's prior written consent, and Landlord shall have the right at all times to retain and use keys or other access codes or devices to all locks within and into the Premises.

Upon the expiration or termination of the lease, Tenant shall return all Building issued keys to Landlord. If Tenant loses any previously issued key or passcard, Tenant shall pay the standard replacement charge to replace the same.

ELEVATOR - FREIGHT: Tenant shall make prior arrangements with Landlord for use of the freight elevator for the purpose of moving heavy articles, large deliveries, or other items that are not appropriate for the passenger elevators. Deliveries shall occur during hours approved by Landlord and in accordance with the scheduling procedures for the freight elevator. Landlord reserves the right to inspect and, where deemed appropriate by Landlord, to open, freight coming into the Building and to exclude from entering the Building any freight that is in violation of any of these Rules and Regulations and any freight for which such inspection is not permitted. Tenant shall not cause the freight elevator to be loaded beyond rated capacities.

ELEVATOR - PASSENGER: The passenger elevator cars are designed solely to move people between floors of the Building. These cars are not intended to be used for freight or mail delivery unless coordinated specifically with Landlord for such use, in which case, special requirements/protection may be required.

JANITORIAL, RECYCLING & TRASH: Landlord’s janitorial staff shall not be hindered from cleaning the Premises after 6PM on business days. The janitorial staff shall not clean occupied areas if it will create a disturbance to Tenant.

Unless expressly permitted by the Lease, Tenant shall not employ any person other than Landlord’s contractors for the purpose of cleaning, maintaining and/or repairing the Premises.

Tenant shall comply with the Building’s recycling guidelines. Electronic waste (E-waste) must not be disposed of in the Building’s trash or recycling stream. E-waste must be collected and disposed of via an EPA certified e-waste recycler.

LANDLORD APPROVAL OF TENANT CONTRACTORS: All contractors or vendors, performing work in the Building shall be subject to Landlord's prior approval, which approval shall not be unreasonably withheld, and shall be required to comply with the Building’s Conditions for Construction and Tenant Construction Standards.

LOST OR STOLEN ITEMS: Landlord shall not be responsible for any loss, theft, disappearance of, or damage to, personal property in the Premises, however occurring.

NUISANCES: Tenant shall not generate any objectional noise, vibration, or other offensive conduct that interferes with the rights of the other tenants of the Building.

PATH OF TRAVEL: Sidewalks, doorways, vestibules, halls, stairways and other similar areas shall not be obstructed by Tenant or used by Tenant for any purpose other than ingress and egress to and from the Premises. No rubbish, litter, trash, or material shall be placed, emptied, or thrown in those areas.

PLUMBING: Plumbing fixtures and appliances shall be used only for the purposes for which designed and the expense of any breakage, stoppage or damage resulting from the violation of this rule shall be borne by the tenant.

RISER ACCESS: Tenants are prohibited from installing any equipment in any riser room, utility and equipment rooms or any other rooms not leased to Tenant without Landlord’s prior written approval. Tenant to use Landlord approved riser manager for access to riser closets.

SECURITY AND LIFE SAFETY: Landlord may from time to time implement systems and procedures for the security and safety of the Building, the property and occupants and Tenant shall comply with the same. Tenants are responsible for life safety inside their respective Premises and must comply with all Building life safety programs, fire drills, and emergency preparedness programs.

SIGNAGE & DIRECTORIES: Signs, advertisements or notices shall not be painted or affixed to windows, doors or other parts of the Building or placed outside of tenant space without prior Landlord approval. Unless otherwise expressly provided in the Lease, Tenant shall be entitled to have the name of Tenant's company listed on (a) the Building directory situated in the lobby of the Building (if such a directory exists), and (b) the Tenant directory on each floor of the Building where the Premises are located, with the cost of any changes to Tenant’s name on the directory during the Lease term to be at Tenant’s cost.

Unless otherwise expressly provided in the Lease, all tenant identification and suite numbers at the entrance to the Premises shall be installed by Landlord using the standard graphics for the Building.

SMOKING: Tenants shall not smoke or permit smoking anywhere in the Building (including the Premises) or on the property, except in any Landlord-designated smoking area outside the Building. Smoking includes electronic cigarette, personal vaporizer or electronic nicotine delivery system.

SOLICITING: Canvassing, selling, soliciting, and distribution of handbills or any other written materials in the Building is prohibited, and Tenant shall cooperate to prevent the same.

VENDING/BREAKROOM/KITCHEN EQUIPMENT: Vending machines, water coolers and coffee machines may be installed within the Premises only if the equipment and manner of installation is in accordance with the Building requirements and operational standards as defined in the Building’s Conditions for Construction and Tenant Construction Standards.

WEAPONS: Weapons are prohibited in all areas of the Building and the Real Property.

WINDOW TREATMENTS: Landlord shall have the right to designate and approve any curtains, blinds, shades or screens attached to or used in connection with any door or window of the Premises. Except for such approved coverings, nothing shall be attached to or hung on the windows or placed in windowsills of the Premises.

The Rules and Regulations may be modified or amended by Landlord from time to time. The Rules and Regulations are supplemental to the executed leases in the Building, provided that,IN THE EVENT OF ANY CONFLICT BETWEEN THE RULES AND REGULATIONS AND A TENANT’S WRITTEN LEASE, THE APPLICABLE TERMS OF THE LEASE SHALL CONTROL.

Vendor Rules and Regulations

Washington Square

100, 111, & 20 Washington Avenue South

Minneapolis, MN

The Vendor Rules and Regulations may be modified or amended by the Owner’s Agent from time to time. The Vendor Rules and Regulations are supplemental to the executed Owner’s Agent vendor contract or Tenant lease, provided that, in the event of any conflict between the rules and regulations and the lease or contract, the applicable terms of the lease or contract shall control.

AIR QUALITY: Vendor shall not cause or permit any odors to be produced upon or permeate from the Premises.

At Owner’s Agent’s sole discretion any work that will produce odors and/or compromise building air quality shall be performed after the Building’s normal business hours and may require specialized air evacuation controls, as Owner’s Agent shall direct.

ANIMALS: Animals are not permitted in the Building or the Premises unless they are service animals as defined under the Americans with Disabilities Act.

APPROVAL OF VENDORS & CONTRACTORS: All contractors or vendors, performing work at the Building/Property, shall be subject to Owner’s Agent's prior approval. Owner’s Agent must be notified 48 hours in advance of any work commencing. Approval shall not be unreasonably withheld and shall be required to comply with these Vendor Rules and Regulations, Tenant Rules and Regulations or building’s Construction Standards, as applicable.

BICYCLES, SKATEBOARDS, ROLLER SKATES, IN-LINE SKATES, SCOOTERS AND MOTORIZED VECHICLES: Bicycles, skateboards, roller skates, in-line skates, scooters, and motorized vehicles (excluding motorized wheelchairs) are not permitted inside the Building, elevators or on the walkways outside the Building, except in areas designated by Owner’s Agent.

Vendor may bring bicycles into the Premises so long as the bicycles are transported in the Building’s freight elevator, are walked (not ridden) in the hallways and the bicycle tires are wiped off so the tires do not leave tracks on the floors or carpets in the lobbies or hallways. If a secure bicycle parking area exists at the Building for use in common by Vendors of the Building, Vendor shall be entitled to use of the same, subject to the applicable rules and regulations imposed thereon by Owner’s Agent.

BUILDING ACCESS: Owner’s Agent at its sole discretion, reserves the right to refuse entrance to employees of Vendor who cannot meet and maintain the requisite standard of the building visitor policy. Contact the Building Management Office, if applicable.

CONDITION OF PREMISES: All work shall be done in a neat and orderly manner. Vendor shall be responsible for replacing disturbed materials back to their original condition. The work shall only be done by tradesperson experienced and skilled for the work involved.

Vendor shall protect all existing areas from damage, dust, and debris. It is Vendor’s responsibility to protect and maintain all existing base building work and finishes which may or may not be included in Vendor’s scope of work.

DISORDERLY CONDUCT: Owner’s Agent reserves the right to exclude or expel from the Building any person who, in the judgment of Owner’s Agent, is impaired or under the influence of liquor or drugs, or who shall in any manner act in violation of any of the Rules and Regulations.

DOORS, KEYS AND LOCKS: Vendor shall not place any locks or bolts (or alter any locks or bolts already in place) on any interior or exterior door in the Premises or Building without Owner’s Agent's prior consent, and Owner’s Agent shall have the right at all times to retain and use keys or other access codes or devices to all locks within and into the Premises.

ELEVATOR: Vendor shall make prior arrangements with Owner’s Agent for use of the freight elevator. Deliveries shall occur during hours approved by Owner’s Agent and in accordance with the scheduling procedures for the freight elevator. Owner’s Agent reserves the right to inspect and, where deemed appropriate by Owner’s Agent, to open, freight coming into the Building and to exclude from entering the Building any freight that is in violation of any of these Rules and Regulations and any freight for which such inspection is not permitted. Vendor shall not cause the freight elevator to be loaded beyond rated capacities.

The passenger elevator cars are designed solely to move people between floors of the Building. These cars are not intended to be used for freight or vendors unless coordinated specifically with Owner’s Agent for such use, in which case, special requirements/protection may be required.

Damage to any elevator caused by vandalism or negligence by vendor shall be repaired at Vendor’s and/or Tenant’s cost. If operators are required for elevators and/or on premium time, the cost shall be charged to Vendor or Tenant at Owner’s Agent’s prevailing labor and material rate.

Owner’s Agent may require Vendor or Tenant to directly contract with elevator maintenance Vendor for elevator related work. Vendor or Tenant should arrange with elevator maintenance Vendor at least 72 hours in advance.

HAZARDOUS MATERIALS: If Hazardous Materials are present, the related work shall be performed in accordance with recommendations of the National Institute of Occupational/Safety and Health (NIOSH), the requirements of the Occupational Safety and Health Administration (OSHA) asbestos standard, and Landlord’s Hazardous Materials Operations and Maintenance Manual. Unless approved by Landlord in writing, all asbestos-related work shall be done before or after the Building’s normal business hours, achieving clean air prior to commencement of the Building’s normal business hours.

If requested by Owner’s Agent, Vendor shall provide and retain on the job site Safety Data Sheets (SDS) for all chemicals being used, with copies provided to Owner’s Agent. Deliveries of hazardous materials require prior approval from Owner’s Agent.

INCIDENT REPORTING: In case of an accident, involving personnel or property, Tenant and Vendor shall inform Owner’s Agent immediately. Notification shall state the location of the accident, and any actions taken.

Please call 612-455-3780 to report an incident.

JOB PREPERATION: Field verification is required for all scopes of work. Vendor to verify field conditions. Vendor shall arrange a job walk prior to start of work and provide an accurate and comprehensive schedule of all work, including phasing, if applicable, from project start through completion. Owner’s Agent must approve all on-site staging areas.

LOST OR STOLEN ITEMS: Owner’s Agent shall not be responsible for any loss, theft, disappearance of, or damage to, personal property, however occurring.

Vendor is responsible for security of its own materials and equipment.

NUISANCES: Vendor shall not generate any objectionable noise, vibration, or other offensive conduct while at the property. Work performed shall not interrupt or disturb building operations.

The use of radios or similar pieces of audio equipment, used in such a way that can disrupt others, are not allowed.

PATH OF TRAVEL: Sidewalks, doorways, vestibules, halls, stairways, and other similar areas shall not be obstructed by Vendor or used by Vendor for any purpose other than ingress and egress. No rubbish, litter, trash, or material shall be placed, emptied, or thrown in those areas. Corridor doors, when not in use, shall be kept closed and free of obstructions.

Public areas are to be kept clean at all times. Vendor shall not clutter or block hallways, exits, service elevator lobbies or electrical closets. Failure to do so will result in Owner’s Agent’s clean up at Vendor’s and Tenant’s joint and several cost.

RECYCLING & TRASH: Vendor shall comply with the Building’s trash and recycling guidelines. Electronic waste (E-waste) must not be disposed of in the Building’s trash or recycling stream. E-waste must be collected and disposed of via an EPA certified e-waste recycler.

RESTRICTED AREAS: Vendors are to restrict themselves to the work area and designated areas.

Vendor is to use specified restrooms only. Use of restrooms on Tenant floors is not allowed.

Vendor’s use of equipment, lunchrooms, vending machines, copiers, telephones, etc. in occupied space is not allowed.

RISER ACCESS: Vendors are prohibited from installing any equipment in any riser room, utility and equipment rooms or any other rooms not leased to Vendor without Owner’s Agent’s prior approval.

SCOPE OF WORK: All costs required to support the project on behalf of tenant including but not limited to building engineering, security, elevator, dumpster, parking, maintenance, or after-hours costs shall be the responsibility of the Tenant and is to be paid at Owner’s Agent’s prevailing rate for labor and materials.

No work shall be performed that would alter the building’s exterior appearance or common areas without Owner’s Agent’s approval.

No changes to the perimeter window treatment are permitted unless pre-approved by Owner’s Agent at its sole discretion.

SECURITY AND LIFE SAFETY: Vendor will comply with Building Security, Emergency Preparedness and Fire and Life Safety Protocols. Vendor takes responsibility for the understanding and implementation of Building Protocols related to their personnel and for the locations involved in their scope of work.

Vendor will comply with all Local, State and Federal safety and health regulations (including OSHA) that pertain to any work, in this Locality/Municipality and the Building.

Vendor shall take special measures to prevent false alarms and inform Owner’s Agent in a timely manner if such an event occurs.

SIGNAGE: Signs, advertisements or notices shall not be affixed to windows, doors or other parts of the Building and real Property or placed at the location involved in their scope of work unless approved by Owner’s Agent.

SMOKING: Vendors shall not smoke or permit smoking anywhere in the Building or the Real Property except in any Owner’s Agent-designated smoking area located outside. Smoking includes smokeless tobacco, pipes, cigarettes, cigars, electronic cigarettes, personal vaporizers, and nicotine delivery systems.

SOLICITING: Canvassing, selling, soliciting, or distribution of handbills or any other written materials in the Building or on the Real Property is prohibited, and Vendor shall cooperate to prevent the same.

UNION AFFILIATION: Vendor to verify Union affiliation, if requested by Owner’s Agent.

VENDOR IDENTIFICATION: All Vendors shall wear company-supplied identification and may be required to wear building-supplied building passes.

WEAPONS: Weapons are prohibited in all areas of the Building and the Real Property.

Sustainability

Overview: As the building owner, Shorenstein is committed to sustainability. For Shorenstein, this means enhancing investment performance, operational resilience, and business governance for the benefit of the company’s properties, tenants, employees, investors and communities. You can find more information about Shorenstein’s sustainable operations on the building’s Green Scorecard.

As a tenant, we hope that you will recognize and take ownership of the critical role you play in minimizing our building’s impact on the environment as it relates to reducing energy and water use, and sorting waste. Please review and adhere to the below guidelines within your office.

Waste Recycling: Tenants must adhere to the building’s waste recycling program. This means sorting waste properly into recycling, compost (if applicable), and landfill bins. If you would like informational signage for your space, please view the Recycling Guidelines on the Sustainability tab at the top of this page or reach out to the Property Management Office for additional guidance.

Electronic Waste (e-waste) Recycling: Electronic waste (e-waste) contains hazardous material that must NOT be disposed of in the building’s trash or recycling stream. E-waste must be collected and disposed of via a certified e-waste recycler. Reach out to the Property Management Office for more information about collection times and/or the e-waste collection location at the building. All drop off of personal or business e-waste for recycling at the building is at your own risk. Before dropping off the equipment for reuse/recycling, it is your responsibility to: (a) delete the data on the hard-disk drives and any other storage devices in the equipment; (b) back up or transfer any data prior to deletion; and (c) remove any removable media, such as diskettes, CDs, or PC cards. Neither the Owner nor Owner’s Agent will verify removal of confidential data that may be stored on Tenant’s personal or business electronic equipment before being recycled. Owner and Owner’s Agent, Shorenstein Realty Services, L.P., accept no liability for loss of confidential data or software.

Green Construction: Tenants must adhere to the “Green Construction Standards” included in Shorenstein’s Tenant Alterations & Construction Standards document. This applies to the initial buildout of a tenant space and any and all subsequent improvements and/or renovations.

Sustainability Data-Sharing: In order to facilitate ENERGY STAR certification, tenants must provide the Property Management Office with the following figures upon request (on an annual basis).

Number of computers in tenant space
Number of employees/occupants in tenant space

Energy Disclosure Requirements: In order for the building owner to comply with federal, state, or local law, tenants must deliver energy use information related to the tenant’s space upon Property Management’s request (on an annual basis).

Additional Resources: Shorenstein property management teams are equipped with resources to assist tenants in optimizing sustainability in their space.

Refer to the sustainability tab above for additional resources.
Reach out to the Property Management Office if you have additional questions/comments/suggestions for enhancing sustainability within your space, and Shorenstein’s building as a whole.